At UniteSync, every work you register goes through various stages to ensure proper handling and accuracy. Below is a detailed explanation of the statuses you might see for your works and what each one means:
Definition: This status allows users to submit additional information to complete or improve the metadata of a work.
What You Can Do: If your work is marked as "Editable," you can update missing details or make corrections.
Definition: These are works that have been pre-registered from your Spotify catalog.
What You Can Do: Review and confirm the accuracy of the pre-registered works before taking further action.
Definition: The work has been submitted for registration. All rightsholders have been verified, and a staff member needs to review it before delivery to the publishing network.
Timeframe: Typically takes 48–72 hours.
What You Can Do: No action is required. Wait for staff review.
Definition: The work is temporarily paused due to unresolved issues, such as incomplete metadata or conflicts with other claims.
What You Can Do: Contact support to understand the issue and provide any required updates.
Definition: The work has often been rejected because another publisher already represents it.
What You Can Do: Contact support to request details about the rejection. If possible, submit corrections or updates to resolve the issue.
Definition: The work is undergoing external verification and is being delivered to the publishing network.
What You Can Do: You do not need to take any action. The system will notify you when the work is successfully delivered.
Definition: The work has been successfully registered and is now generating income.
What You Can Do: Track royalties and enjoy the benefits of your work's registration.
Q: What should I do if I believe my work's status is incorrect?
A: If your work has been rejected, contact our support team for clarification. In most cases, rejection happens because another publisher already represents the work.
Q: How long does it take for a status to change?
A: Transition times vary:
Pending to Delivering: Typically takes 48–72 hours.
Other statuses depend on user input or external verification.
Q: Can I edit information for a work in any status?
A: No, you can only submit additional information when the status is Editable.
We hope this guide helps you understand the statuses your work may encounter. If you have further questions, feel free to contact our support team.
